Why should I use your translation service?
The most important skills of a translator are his/her ability to understand and to write well. We are graduated translators with professional writing and technical skills.

Will translating my documents into another language improve my business?
For sure: many people do not read English well, if they read it at all. Thus, having your documents translated in their own languages will help them a lot and they will naturally pay much more attention to them.
For some specific terms, our company wishes its own glossary to be used.
You can send us the glossary: we shall use it to translate the relative terms.

What about the quality of your translation process?
For each translation project, we check its completeness and we review the terminology consistency. Prior to any delivery, we double-check together the translation.

What about the confidentiality of my document to be translated?
When required, we can provide a non-disclosure agreement. In any case as mentioned above, we do not give your documents to other people to be translated and it is part of our work-philosophy not to disclose information.

What should I have translated?
Your main documents and presentation, as well as your web-site, is generally sufficient to start with.

How can I be sure you deliver a good translation?
Before confirming your first order, you may ask for a part of your text to be translated at no charge: this gives you the opportunity to evaluate the quality and the style of our work. Unfortunately, due to many abuses, we are compelled to provide the translation test in PDF format with no possibility to be printed.
NB: Reading our site already gives you an idea of our style and skills, as we did create it ourselves!...

In which format the translation is delivered?
Usually, the translations are delivered in DOC format. If you require another format, please let us know.

How much does it cost?
Our rate varies from EURO (or US$) 0.05 to EURO (or US$) 0.09 per word depending on the source and target languages as well as on the difficulty of the text.

Will it take long?
Just a few days for short documents; long texts, manuals and books take longer: the precise delivery time is mentioned in our offer.

How should I begin?
Start by sending us the whole document by E-mail (it´s the fastest way): we will send you our offer very soon.
The offer has a validity period to give you enough time to take a decision. On our side, this gives us the possibility to plan our work in order to grant the delivery time.
Please state the desired target language and delivery time in your message.

How should I pay?
Payment is usually to be done by bank transfer. Details will be included in our offer.

When shall I receive the invoice?
Once the translation is delivered, we fax and mail you our invoice that you may use to justify your costs: we use "priority mail" so you will receive it shortly.